Client FAQs

What is next after I register?

After registering, log into your dashboard using the credentials created during registration. From your dashboard, you may view/edit your profile, search for advisors, or book an advice session. Each 30 minute advice session is $30 .

Do you only offer 1 on 1 video consultations with advisors?

You may elect for video conferencing or audio only consultation

What if I’d like more than 30 minutes with any advisor?

You may schedule consecutive sessions if the desired advisor has availability. For example, you may schedule two back to back sessions (schedule permitting) to allow for a 1 hour session

How do I leave feedback for an advisor?

After each session ends, you will be given the option to rate your experience. Ratings are public after a 24hr review

What happens after I book an appointment with an advisor?

You will receive a confirmation email with the details of your session including a link to start your session. You will need to install zoom before your session begins. You may also log into your dashboard to view upcoming session appointments